Ticket Details

Subject: Rogers Toronto Maintenance
Category: Scheduled Maintenance
TicketID: 20210218-001
Start Time: 2021-03-11 00:00:01 EST (2021-03-11 05:00:01 UTC)
End Time: 2021-03-11 06:00:00 EST (2021-03-11 11:00:00 UTC)


TICKET HISTORY:

=== Created by: Joshua Muysson on 2021-02-18 17:50:22 EST (2021-02-18 22:50:22 UTC) ===

Rogers has informed us that they will be performing work in Toronto at the specified time.

The following is additional information from their email:

Service Duration: 6 hrs activity window with approximately 60min downtime

Scope of Work: Upgrade the existing controller cards with new SFM5 cards

Please note you may need to perform additional steps in order to restore traffic path to the Rogers network.

If you have any questions or concerns regarding this notification please call 1-888-701-3279 and quote the ticket number 0041732950.