Contextual help, where available, is identified by the following marker:
For CANARIE Network Services Portal technical support, please contact CANARIE at noc@canarie.ca.
Warning!
We have detected your browser could not download one or more fonts for this site.This will result in a degraded user experience. Please check your browser settings and enable 'Font download'.
Ticket Details
Subject: Halifax - St.Johns Outage
Category:
Outage
TicketID: 20221215-001
Start Time:
2022-12-15 05:24:21 EST
(2022-12-15 10:24:21 UTC)
End Time:
2022-12-15 15:48:53 EST
(2022-12-15 20:48:53 UTC)
TICKET HISTORY:
===
Updated by:
Richard Klinger
on
2023-01-24 17:43:20 EST
(2023-01-24 22:43:20 UTC)
===
Closed
===
Updated by:
Jun Jian
on
2022-12-15 22:43:07 EST
(2022-12-16 03:43:07 UTC)
===
The circuit was restored at 15:48:53 EST.
===
Updated by:
Jun Jian
on
2022-12-15 07:49:10 EST
(2022-12-15 12:49:10 UTC)
===
The outage was caused by a fiber break on the eastern shore of Nova Scotia near Guysborough.The provider is arranging for contractors to repair. ETR is not available currently.
===
Created by:
Jun Jian
on
2022-12-15 07:40:00 EST
(2022-12-15 12:40:00 UTC)
===
At the listed time, the span between Halifax and St. Johns went down. All impacted services have been rerouted.
