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Ticket Details
Subject: Urgent: Card restart on RLS node at Golden, BC
Category:
Scheduled Maintenance
TicketID: 20230721-004
Start Time:
2023-07-23 06:00:00 EDT
(2023-07-23 10:00:00 UTC)
End Time:
2023-07-23 07:00:00 EDT
(2023-07-23 11:00:00 UTC)
TICKET HISTORY:
===
Updated by:
Jun Jian
on
2023-07-25 10:14:21 EDT
(2023-07-25 14:14:21 UTC)
===
the card(slot 3) was rebooted warm/cold, but alarm persists. A support case has been opened with the Ciena Support.
===
Created by:
Jun Jian
on
2023-07-21 17:06:41 EDT
(2023-07-21 21:06:41 UTC)
===
One of the SRA cards of RLS node at Golden is experiencing an issue and needs to be restarted. The restart will be service affecting and up to 30 minutes outage will be expected.
