Ticket Details

Subject: Toronto - New York MANLAN Outage
Category: Outage
TicketID: 20230822-002
Start Time: 2023-08-22 07:34:44 EDT (2023-08-22 11:34:44 UTC)
End Time: 2023-08-23 02:39:04 EDT (2023-08-23 06:39:04 UTC)


TICKET HISTORY:

=== Updated by: Tao Zhang on 2023-09-01 08:20:49 EDT (2023-09-01 12:20:49 UTC) ===


=== Updated by: Jun Jian on 2023-08-23 10:40:11 EDT (2023-08-23 14:40:11 UTC) ===

The provider's fiber repair team finished the splicing. All the affected network services are restored.

=== Updated by: Jun Jian on 2023-08-22 22:49:56 EDT (2023-08-23 02:49:56 UTC) ===

The provider's fiber repair team is preparing the cables to begin splicing.  More updates to follow.

=== Updated by: Jun Jian on 2023-08-22 17:54:17 EDT (2023-08-22 21:54:17 UTC) ===

The provider's fiber splicing crew is still waiting for permit to start the work. No ETR is available currently. Update will be sent out as soon as info becomes available.

 

 

=== Updated by: Joshua Muysson on 2023-08-22 10:13:52 EDT (2023-08-22 14:13:52 UTC) ===

The RFO has been identified as a fibre cut, with an ETR of 2.5 hours from now.

Thank you for your patience.

=== Created by: Joshua Muysson on 2023-08-22 10:07:19 EDT (2023-08-22 14:07:19 UTC) ===

The Toronto - New York(MANLAN) 100G circuit is experiencing an ongoing outage. Reaching out to the provider for RFO and ETR.

 
The following network services is being affected:
Internet2 (MANLAN, AS11537)
NORDUnet (MANLAN, AS2603)
ANKABUT (MANLAN, UAE NREN, AS47862)
Geant (MANLAN, AS20965)
UBUNTUNET (MANLAN, AS36944)
NYSERNet (MANLAN, AS3754)
SINET (MANLAN, AS2907)
ESnet (MANLAN, AS293)
RedCLARA (MANLAN-Awave-Miami, AS27750)
AMPATH (MANLAN-AWave-Miami, AS20080)
CaribNET (MANLAN, CKLN, AS54308, IPv4)
CaribNET (MANLAN, CKLN, AS54308, IPv6)
QNREN (MANLAN, WIX-GEANTOPEN-NetherLight-QNREN, AS62402)
LHCONE (MANLAN, KIAE, AS57484)
Qatar (MANLAN, Qatar Foundation, AS29384)
LHCONE (MANLAN, GEANT, AS20965)
GEANT (MANLAN,  AS20965)

10228CS04-SFU-VNCV1-TORO1 (LHCOPN via MANLAN)