Ticket Details

Subject: Toronto - NewYork MANLAN
Category: Outage
TicketID: 20201228-001
Start Time: 2020-12-28 08:28:02 EST (2020-12-28 13:28:02 UTC)
End Time: 2021-01-01 09:42:40 EST (2021-01-01 14:42:40 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2021-01-01 10:26:51 EST (2021-01-01 15:26:51 UTC) ===

We have noted another flap on the Toronto - NewYork circuit.

2021-01-01 09:42:40

Carrier has been alerted and we have requested investigation.

=== Updated by: Richard Klinger on 2020-12-28 14:50:21 EST (2020-12-28 19:50:21 UTC) ===

Service provider has found potential faulty hardware. If flapping events continue, card will be replaced.  For now this ticket is being placed into monitoring until next event.

=== Created by: Richard Klinger on 2020-12-28 09:13:36 EST (2020-12-28 14:13:36 UTC) ===

The 100G circuit went down during the time window noted above. Carrier is being contacted for RFO.

The following network services were affected:
BGP peering:
Internet2 (MANLAN, AS11537)
NORDUnet (MANLAN, AS2603)
ANKABUT (MANLAN, AS47862)
GEANT (MANLAN, AS20965)
UBUNTUNET (MANLAN, AS36944)
NYSERNet (MANLAN, AS3754)
SINET (MANLAN, AS2907)
ESnet (MANLAN, AS293)
RedCLARA (MANLAN-Awave-Miami, AS27750)
AMPATH (MANLAN-AWave-Miami, AS20080)
CaribNET (MANLAN,AS543080)
QNREN (MANLAN, AS62402)
Qatar (MANLAN, Qatar Foundation, AS29384)
TENET (MANLAN, AS2018)
LHCONE (MANLAN, KIAE, AS57484)
LHCONE (MANLAN, GEANT, AS20965)


LAYER2 SERVICE:
10228CS04-SFU-VNCV1-TORO1 (LHCOPN via MANLAN)