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Ticket Details
Subject: 10G Halifax-St.John's outage
Category:
Outage
TicketID: 20210112-002
Start Time:
2021-01-12 13:55:11 EST
(2021-01-12 18:55:11 UTC)
End Time:
2021-01-12 21:47:24 EST
(2021-01-13 02:47:24 UTC)
TICKET HISTORY:
===
Updated by:
Jun Jian
on
2021-01-12 22:22:48 EST
(2021-01-13 03:22:48 UTC)
===
Fiber cut was the root cause of the outage. The firber has been repaired anf the circuit was restored at 21:47:24 EST.
===
Created by:
Jun Jian
on
2021-01-12 14:16:17 EST
(2021-01-12 19:16:17 UTC)
===
Halifax - St. Johns link went down during the noted time above. The reason is unknown and the provider has been contacted. Traffic between Halifax and St. John's is automatically rerouted.
