|
Help

Ticket Details

Subject: 10G Halifax-St.John's outage
Category: Outage
TicketID: 20210112-002
Start Time: [[ '2021-01-12T18:55:11+00:00' | dateString]]
End Time: [[ '2021-01-13T02:47:24+00:00' | dateString]]


TICKET HISTORY:

=== Updated by: Jun Jian on [[ '2021-01-13T03:22:48.210690+00:00' | dateString ]] ===

Fiber cut was the root cause of the outage. The firber has been repaired anf the circuit was restored at 21:47:24 EST.


=== Created by: Jun Jian on [[ '2021-01-12T19:16:17.994142+00:00' | dateString ]] ===

Halifax - St. Johns link went down during the noted time above. The reason is unknown and the provider has been contacted. Traffic between Halifax and St. John's is automatically rerouted.