Ticket Details

Subject:
Optical network outage between Springhill and Truro, NS
Category:
Outage
TicketID:
20210403-001
Start Time:
2021-04-03 08:14:27 EDT (2021-04-03 12:14:27 UTC)
End Time:
2021-04-03 15:30:24 EDT (2021-04-03 19:30:24 UTC)

Ticket History

Updated by: Jun Jian on 2021-04-06 11:11:30 EDT (2021-04-06 15:11:30 UTC)

The optical network has been running stable since the outage.

The ticket is closed.

 

Updated by: Jun Jian on 2021-04-03 15:40:41 EDT (2021-04-03 19:40:41 UTC)

The optical network between Springhill and Truro was restored at 15:30EDT. All alarms wrere cleared by restart a wavelength switching card at Truro site. 

Created by: Jun Jian on 2021-04-03 13:22:59 EDT (2021-04-03 17:22:59 UTC)

An outage has been observed on the optical network between Springhill, NS and Truro, NS. Fiber cut is suspected and the provider has been contacted. Network traffic is automatically re-routed.