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Ticket Details

Subject: GigaPoP NL Hardware Failure
Category: Outage
TicketID: 20210504-001
Start Time: [[ '2021-05-04T09:00:00+00:00' | dateString]]
End Time: [[ '2021-05-04T11:45:11+00:00' | dateString]]


TICKET HISTORY:

=== Updated by: Richard Klinger on [[ '2021-06-03T17:10:13.910369+00:00' | dateString ]] ===


=== Updated by: Jun Jian on [[ '2021-05-04T13:17:50.997505+00:00' | dateString ]] ===

GigaPoP NL has relocated the circuit to a new interface and all the BGP sessions are restored. GigaPoP NL is reachable via R&E network.


=== Created by: Jun Jian on [[ '2021-05-04T10:57:54.778514+00:00' | dateString ]] ===

GigaPoP NL is experiencing a hardware failure on their router. ETA is not available currently. GigaPoP NL is not reachable via R&E network. Update will be sent out as soon as info becomes available.