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Ticket Details

Subject: Montreal Fiber Event
Category: Outage
TicketID: 20210602-002
Start Time: [[ '2021-06-02T07:38:43+00:00' | dateString]]
End Time: [[ '2021-06-02T09:12:15+00:00' | dateString]]


TICKET HISTORY:

=== Updated by: Richard Klinger on [[ '2021-06-03T17:07:11.658867+00:00' | dateString ]] ===

Fiber provider was unable to determine RFO. 

Service restored and levels have been stable for 24 hours.

Closing Ticket.


=== Created by: Richard Klinger on [[ '2021-06-02T12:10:08.196221+00:00' | dateString ]] ===

The event appears to be fiber maintenance but we are investigating.  Services local to Montreal were down including the connection between Montreal - Ottawa, Montreal - Toronto.

All optical circuits between these sites would have been impacted such as:
CENGN
ORION-RISQ