Subject:

Montreal to Halifax Flapping

Category:

Outage

TicketID:

20210609-001

Start Time:

2021-06-08 23:29:05 EDT (2021-06-09 03:29:05 UTC)

End Time:

2021-06-09 00:54:01 EDT (2021-06-09 04:54:01 UTC)

RFO has been provided. The provider equipment experienced loss of clock error causing a syncronization issue between provider equipment resulting in the flapping.

The provider has reported that they were experiencing system outage during that time in Halifax. Likely a fibre bumb.

Closing the ticket due to lack of any new information.

Provider has reported seeing systems going down in Halifax during period of outage. They are further investigating to provide RFO.

We are observing flapping between Halifax and Montreal. Service provider has been notified.