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Ticket Details

Subject: Montreal to Halifax Flapping
Category: Outage
TicketID: 20210609-001
Start Time: [[ '2021-06-09T03:29:05+00:00' | dateString]]
End Time: [[ '2021-06-09T04:54:01+00:00' | dateString]]


TICKET HISTORY:

=== Updated by: Joshua Muysson on [[ '2021-06-10T16:53:32.953109+00:00' | dateString ]] ===

RFO has been provided. The provider equipment experienced loss of clock error causing a syncronization issue between provider equipment resulting in the flapping.


=== Updated by: Joshua Muysson on [[ '2021-06-10T14:45:30.091280+00:00' | dateString ]] ===

The provider has reported that they were experiencing system outage during that time in Halifax. Likely a fibre bumb.

Closing the ticket due to lack of any new information.


=== Updated by: Joshua Muysson on [[ '2021-06-09T18:10:09.943536+00:00' | dateString ]] ===

Provider has reported seeing systems going down in Halifax during period of outage. They are further investigating to provide RFO.


=== Created by: Joshua Muysson on [[ '2021-06-09T04:01:07.204415+00:00' | dateString ]] ===

We are observing flapping between Halifax and Montreal. Service provider has been notified.