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Ticket Details

Subject: Montreal to Halifax 100G is down
Category: Outage
TicketID: 20210610-001
Start Time: [[ '2021-06-10T10:22:12+00:00' | dateString]]
End Time: [[ '2021-06-11T02:22:40+00:00' | dateString]]


TICKET HISTORY:

=== Updated by: Joshua Muysson on [[ '2021-06-11T02:27:44.382114+00:00' | dateString ]] ===

Provider replaced equipment on the fibre and the link is back up and is stable.

Monitoring and closing this ticket.


=== Updated by: Joshua Muysson on [[ '2021-06-10T22:13:24.374090+00:00' | dateString ]] ===

The provider is sending equipment to be replaced at one of the sites. They are providing an ETR of within 2 hours.


=== Created by: Joshua Muysson on [[ '2021-06-10T14:20:28.751543+00:00' | dateString ]] ===

The circuit has gone down at the listed time and is still down. Contacting provider to investigate.