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Provider has completed work on the fibre and connectivity has been restored. Monitoring the situation and closing this ticket.
Provider has supplied an ETR of 4 AM EST as the cable had significant damage to it.
The provider has provided the following RFO:
"We are currently experiencing a major outage. An underground multi-fibre cable was fully cut by a contractor doing excavation work at the corner of Carling and Edgeworth in Ottawa. Fribre vendor crow is on site, assessing the damages and doing preparation work for repair; no ETR, yet"
We are experiencing multiple errors and flapping on this link. The provider has been contacted.