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Ticket Details

Subject:
MOXY - Netherlight Link Outage
Category:
Outage
TicketID:
20210618-001
Start Time:
2021-06-18 13:20:00 EDT (2021-06-18 17:20:00 UTC)
End Time:
2021-06-18 14:22:16 EDT (2021-06-18 18:22:16 UTC)

Ticket History

Updated by: Richard Klinger on 2021-07-05 08:55:20 EDT (2021-07-05 12:55:20 UTC)
Created by: Tao Zhang on 2021-06-18 18:53:12 EDT (2021-06-18 22:53:12 UTC)

Due to the fiber issue in Montreal area, our MOXY - Netherlight link was down during the time frame noted above. Link has been stable since 2021-06-18 14:22:16 EDT. All cross connections towards Amsterdam were affected during the outage.  Fiber vendor has been contacted for RFO.