Ticket Details

Subject:
Winnipeg - Chicago CANARIE Starlight peering down
Category:
Outage
TicketID:
20210619-001
Start Time:
2021-06-18 19:17:00 EDT (2021-06-18 23:17:00 UTC)
End Time:
2021-06-21 16:35:41 EDT (2021-06-21 20:35:41 UTC)

Ticket History

Updated by: Tao Zhang on 2021-06-21 20:20:12 EDT (2021-06-22 00:20:12 UTC)

Technician has left the site and link has been stable for 5 hours. Closing ticket.

Updated by: Tao Zhang on 2021-06-21 16:41:12 EDT (2021-06-21 20:41:12 UTC)

Dispatched technician found our Winnipeg - Chicago link was disconnected by error while working on another circuit. They have reconnect the circuit and link is currently up.  Will update when technician is hands off the fiber.

Updated by: Tao Zhang on 2021-06-21 10:43:27 EDT (2021-06-21 14:43:27 UTC)

There is a possible fiber issue at Winnipeg end. Technician has been dispatched. No ETR at this moment.

Created by: Tao Zhang on 2021-06-18 20:59:32 EDT (2021-06-19 00:59:32 UTC)

The 100G circuit Winnipeg - Starlight, Chicago has been down since the start time noted above. The reason is unknown and the provider is being contacted.

The following BGP peering were affected:

MREN [Starlight] [AS22335]
STARTAP [Starlight] [AS10764]
ESnet [Starlight] [AS293]
Internet2 [Starlight] [AS11537]
CERN [Starlight] [AS513]
ASGCNet [Starlight] [AS24167]
NASA-NISN [Starlight] [AS297]
DREN [Starlight] [AS668]