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Fiber vendor technician did the OTDR test and pinpointed the issue of the fiber. We will schedule another another maintenace window for them to resplice the fiber. Closing this ticket.
Technician is on-site, OTDR test will be started shortly.
One segment of our fiber in Montreal is showing high span loss, which could be the cause of recent brief outages. Fiber vendor has been engaged to troubleshoot and pinpoint the issue. Above maintence window has been scheduled for vendor to do the OTDR testing on the fiber.
The following services will be affected: