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Ticket Details
Subject:
Surrey - Edmonton
Category:
Outage
TicketID:
20210922-003
Start Time:
2021-09-22 03:33:47 EDT
(2021-09-22 07:33:47 UTC)
End Time:
2021-09-22 19:58:31 EDT
(2021-09-22 23:58:31 UTC)
Ticket History
Updated by:
Richard Klinger
on
2021-09-23 06:54:48 EDT
(2021-09-23 10:54:48 UTC)
Cause of outage was fiber cut. Services restored and has been stable. Closing ticket.
Updated by:
Richard Klinger
on
2021-09-22 15:19:39 EDT
(2021-09-22 19:19:39 UTC)
100G is down between Surrey - Edmonton.
Traffic is automatically rerouted.
Created by:
Richard Klinger
on
2021-09-22 15:19:15 EDT
(2021-09-22 19:19:15 UTC)