Contextual help, where available, is identified by the following marker:
For CANARIE Network Services Portal technical support, please contact CANARIE at noc@canarie.ca.
Warning!
We have detected your browser could not download one or more fonts for this site.This will result in a degraded user experience. Please check your browser settings and enable 'Font download'.
Ticket Details
Subject: Halifax - St.Johns Outage
Category:
Outage
TicketID: 20220130-001
Start Time:
2022-01-30 11:34:55 EST
(2022-01-30 16:34:55 UTC)
End Time:
2022-01-30 14:34:48 EST
(2022-01-30 19:34:48 UTC)
TICKET HISTORY:
===
Updated by:
Joshua Muysson
on
2022-01-31 09:45:35 EST
(2022-01-31 14:45:35 UTC)
===
The provider rerouted the fibre and services have been restored. Continuing to monitor the situation.
===
Updated by:
Joshua Muysson
on
2022-01-30 13:16:43 EST
(2022-01-30 18:16:43 UTC)
===
The provider suspects there to be a sub sea fibre cut as a result of the recent Atlantic storm. No ETR at this time.
===
Created by:
Joshua Muysson
on
2022-01-30 13:01:09 EST
(2022-01-30 18:01:09 UTC)
===
At the listed time, the span between Halifax and St. Johns went down. All impacted services have been rerouted.
