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Ticket Details

Subject:
Halifax - St.Johns Outage
Category:
Outage
TicketID:
20220130-001
Start Time:
2022-01-30 11:34:55 EST (2022-01-30 16:34:55 UTC)
End Time:
2022-01-30 14:34:48 EST (2022-01-30 19:34:48 UTC)

Ticket History

Updated by: Joshua Muysson on 2022-01-31 09:45:35 EST (2022-01-31 14:45:35 UTC)

The provider rerouted the fibre and services have been restored. Continuing to monitor the situation.

Updated by: Joshua Muysson on 2022-01-30 13:16:43 EST (2022-01-30 18:16:43 UTC)

The provider suspects there to be a sub sea fibre cut as a result of the recent Atlantic storm. No ETR at this time.

Created by: Joshua Muysson on 2022-01-30 13:01:09 EST (2022-01-30 18:01:09 UTC)

At the listed time, the span between Halifax and St. Johns went down. All impacted services have been rerouted.

Contacting provider to address the issue.