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Ticket Details
Subject: Optical network Golden - Lake Louise
Category:
Outage
TicketID: 20220410-001
Start Time:
2022-04-10 17:02:00 EDT
(2022-04-10 21:02:00 UTC)
End Time:
2022-04-10 18:27:51 EDT
(2022-04-10 22:27:51 UTC)
TICKET HISTORY:
===
Updated by:
Jun Jian
on
2022-04-12 09:26:04 EDT
(2022-04-12 13:26:04 UTC)
===
===
Updated by:
Jun Jian
on
2022-04-10 18:40:39 EDT
(2022-04-10 22:40:39 UTC)
===
The optical network between Golden and Lake Louise BC is restored at 18:27:51 EDT. All affected network services are restored and back in service. We are monitoring the optical network Gloden-Lake Louise closely for next 24 hours.
===
Created by:
Jun Jian
on
2022-04-10 17:38:43 EDT
(2022-04-10 21:38:43 UTC)
===
The optical network went down between Golden and Lake Louise, BC. The reason is unknown and the provider has been contacted.
The following network services are being affected:
