Ticket Details

Subject: Winnipeg-Thunder Bay Optical Network
Category: Outage
TicketID: 20220508-001
Start Time: 2022-05-07 20:54:18 EDT (2022-05-08 00:54:18 UTC)
End Time: 2022-05-07 22:45:45 EDT (2022-05-08 02:45:45 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2022-05-11 16:08:49 EDT (2022-05-11 20:08:49 UTC) ===

Circuit has been restored.  Closing.

=== Updated by: Jun Jian on 2022-05-08 08:15:49 EDT (2022-05-08 12:15:49 UTC) ===

The optical network was restored at 22:45:45 EDT, May 7. Power outage of the amplifier site at Raith, ON. was the root cause.  All affected network services are restored and in service.

=== Created by: Jun Jian on 2022-05-07 21:47:42 EDT (2022-05-08 01:47:42 UTC) ===

The optical network Winnipeg-Thunder Bay went down at the time noted above. The reason is unknown and the provider has been contacted.

The following network services are being affected:

Wavelength Service:

WNPG1-TBAY1-02(ORION) 10G

WNPG1-TBAY1-01(ORION)10G

WNPG1-TBAY1-03

 

Layer 3 serviuce

Backbone WNPG1-OTWA3(Canarie WNPG1-TBAY1/ORION TBAY1-SDBR1 ROADM)

Backbone WNPG1-OTWA3(Canarie WNPG1-TBAY1/ORION TBAY1-SDBR1 ROADM)

NRENPartner ORION 20G [via WNPG1] (Northern Backup)