Ticket Details

Subject: Ottawa Router Upgrade
Category: Scheduled Maintenance
TicketID: 20220601-002
Start Time: 2022-06-08 22:00:00 EDT (2022-06-09 02:00:00 UTC)
End Time: 2022-06-08 23:59:00 EDT (2022-06-09 03:59:00 UTC)


TICKET HISTORY:

=== Updated by: Tao Zhang on 2022-06-08 23:29:55 EDT (2022-06-09 03:29:55 UTC) ===

Ottawa router software upgrade completed. If your service has not come up or experienced any issue with the service, please contact noc@canarie.ca. Closing ticket.

=== Updated by: Tao Zhang on 2022-06-08 21:53:36 EDT (2022-06-09 01:53:36 UTC) ===

We will start the Ottawa router software upgrade shortly.

=== Updated by: Tao Zhang on 2022-06-01 14:32:51 EDT (2022-06-01 18:32:51 UTC) ===

We will be performing router software upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through Ottawa.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:
GigaPoP_GCSN (Ottawa)
GigaPoP_GCSN (Ottawa)
GigaPoP_ORION (Ottawa)

Affected L2 Services:

10310CS02-CANARIE-OTWA4-TORO1-Office_Internet_Primary

10310CS01-CANARIE-OTWA4-VNCV1-Office_Internet_Secondary

10100CS09-RDC-TORO1-OTWA4

10100CS06-RDC-OTWA4-MTRL2

10030CS34-NRC-TORO1-OTWA4

10030CS33-NRC-OTWA4-MTRL2

10030CS32-NRC-VCTR2-OTWA4

10030CS21-NRC-P2SS-VCTR2-OTWA4

10030CS20-NRC-P2SS-OTWA4-MTRL2

10030CS15-NRC-WNPG1-OTWA4

10030CS04-NRC-TORO1-OTWA4

10029CS14-SSC-AAFC_MTRL2

10029CS13-SSC-AAFC_MTRL2

10029CS12-SSC-DRDC_TORO1

10029CS11-SSC-HealthCanada_OTWA3

10029CS10-SSC-AAFC_SASK1

10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC

10029CS08-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC

10029CS06-SSC-TORO1-OTWA3_AAFC

10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC

10029CS04-SSC-DFO_HLFX1

10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN

10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN

10361CS01-CRC-OTWA2-OTWA4

19999CS99-CANARIE-IT_Server

=== Updated by: Tao Zhang on 2022-06-01 14:32:49 EDT (2022-06-01 18:32:49 UTC) ===

We will be performing router software upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through Ottawa.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:
GigaPoP_GCSN (Ottawa)
GigaPoP_GCSN (Ottawa)
GigaPoP_ORION (Ottawa)

Affected L2 Services:

10310CS02-CANARIE-OTWA4-TORO1-Office_Internet_Primary

10310CS01-CANARIE-OTWA4-VNCV1-Office_Internet_Secondary

10100CS09-RDC-TORO1-OTWA4

10100CS06-RDC-OTWA4-MTRL2

10030CS34-NRC-TORO1-OTWA4

10030CS33-NRC-OTWA4-MTRL2

10030CS32-NRC-VCTR2-OTWA4

10030CS21-NRC-P2SS-VCTR2-OTWA4

10030CS20-NRC-P2SS-OTWA4-MTRL2

10030CS15-NRC-WNPG1-OTWA4

10030CS04-NRC-TORO1-OTWA4

10029CS14-SSC-AAFC_MTRL2

10029CS13-SSC-AAFC_MTRL2

10029CS12-SSC-DRDC_TORO1

10029CS11-SSC-HealthCanada_OTWA3

10029CS10-SSC-AAFC_SASK1

10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC

10029CS08-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC

10029CS06-SSC-TORO1-OTWA3_AAFC

10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC

10029CS04-SSC-DFO_HLFX1

10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN

10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN

10361CS01-CRC-OTWA2-OTWA4

19999CS99-CANARIE-IT_Server

=== Updated by: Tao Zhang on 2022-06-01 14:32:42 EDT (2022-06-01 18:32:42 UTC) ===

We will be performing router software upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through Ottawa.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:
GigaPoP_GCSN (Ottawa)
GigaPoP_GCSN (Ottawa)
GigaPoP_ORION (Ottawa)

Affected L2 Services:

10310CS02-CANARIE-OTWA4-TORO1-Office_Internet_Primary

10310CS01-CANARIE-OTWA4-VNCV1-Office_Internet_Secondary

10100CS09-RDC-TORO1-OTWA4

10100CS06-RDC-OTWA4-MTRL2

10030CS34-NRC-TORO1-OTWA4

10030CS33-NRC-OTWA4-MTRL2

10030CS32-NRC-VCTR2-OTWA4

10030CS21-NRC-P2SS-VCTR2-OTWA4

10030CS20-NRC-P2SS-OTWA4-MTRL2

10030CS15-NRC-WNPG1-OTWA4

10030CS04-NRC-TORO1-OTWA4

10029CS14-SSC-AAFC_MTRL2

10029CS13-SSC-AAFC_MTRL2

10029CS12-SSC-DRDC_TORO1

10029CS11-SSC-HealthCanada_OTWA3

10029CS10-SSC-AAFC_SASK1

10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC

10029CS08-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC

10029CS06-SSC-TORO1-OTWA3_AAFC

10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC

10029CS04-SSC-DFO_HLFX1

10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN

10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN

10361CS01-CRC-OTWA2-OTWA4

19999CS99-CANARIE-IT_Server

=== Created by: Tao Zhang on 2022-06-01 14:30:08 EDT (2022-06-01 18:30:08 UTC) ===

We will be performing router software upgrade  at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through Ottawa.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:
GigaPoP_GCSN (Ottawa)
GigaPoP_GCSN (Ottawa)
GigaPoP_ORION (Ottawa)

Impacted L2 Services:

10310CS02-CANARIE-OTWA4-TORO1-Office_Internet_Primary

10310CS01-CANARIE-OTWA4-VNCV1-Office_Internet_Secondary

10100CS09-RDC-TORO1-OTWA4

10100CS06-RDC-OTWA4-MTRL2

10030CS34-NRC-TORO1-OTWA4

10030CS33-NRC-OTWA4-MTRL2

10030CS32-NRC-VCTR2-OTWA4

10030CS21-NRC-P2SS-VCTR2-OTWA4

10030CS20-NRC-P2SS-OTWA4-MTRL2

10030CS15-NRC-WNPG1-OTWA4

10030CS04-NRC-TORO1-OTWA4

10029CS14-SSC-AAFC_MTRL2

10029CS13-SSC-AAFC_MTRL2

10029CS12-SSC-DRDC_TORO1

10029CS11-SSC-HealthCanada_OTWA3

10029CS10-SSC-AAFC_SASK1

10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC

10029CS08-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC

10029CS06-SSC-TORO1-OTWA3_AAFC

10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC

10029CS04-SSC-DFO_HLFX1

10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN

10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN

10361CS01-CRC-OTWA2-OTWA4

19999CS99-CANARIE-IT_Server