Ticket Details

Subject: Vancouver Router Upgrade
Category: Scheduled Maintenance
TicketID: 20220621-001
Start Time: 2022-06-28 07:00:00 EDT (2022-06-28 11:00:00 UTC)
End Time: 2022-06-28 09:00:00 EDT (2022-06-28 13:00:00 UTC)


TICKET HISTORY:

=== Updated by: Jun Jian on 2022-08-23 12:17:43 EDT (2022-08-23 16:17:43 UTC) ===


=== Updated by: Richard Klinger on 2022-06-28 09:44:23 EDT (2022-06-28 13:44:23 UTC) ===

Upgrade work has been completed.  Services have been restored.  If you are still experiencing outage please report to noc@canarie.ca

=== Updated by: Richard Klinger on 2022-06-28 09:09:24 EDT (2022-06-28 13:09:24 UTC) ===

Vancouver hardware update has required extension of current service window from 9amET to 10amET.

Work is ongoing and we expect services to be restored prior to 10amET however the specific completion is time is not yet known.

=== Created by: Joshua Muysson on 2022-06-21 15:56:54 EDT (2022-06-21 19:56:54 UTC) ===

We will be performing router software upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through Victoria router.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:

GigaPoP_GCSN
GigaPoP_BCNet

Impacted L2 Services:

10005CS00-WestGrid-VNCV1-EDMN1-CLGR2-SASK1-WNPG1
10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN
10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN
10029CS04-SSC-DFO_HLFX1
10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC
10029CS08-SSC-VNCV1-VNCV1-AAFC
10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS10-SSC-AAFC_SASK1
10029CS11-SSC-HealthCanada_OTWA3
10029CS12-SSC-DRDC_TORO1
10029CS13-SSC-AAFC_MTRL2
10029CS14-SSC-AAFC_MTRL2
10029CS15-SSC-VCTR3-VNCV1_NRC
10029CS16-SSC-VNCV1-VNCV1-CFIA
10030CS11-NRC-VCTR3-KLWN1
10030CS14-NRC-VCTR3-VNCV2
10100CS01-StatCan-RDC
10100CS02-StatCan-RDC
10100CS11-RDC-VNCV1-VCTR2
10100CS13-RDC-VNCV2-VNCV1
10108CS06-ECONET-VNCV1-MTRL2
10228CS03-SFU-VNCV1-MTRL2
10228CS04-SFU-VNCV1-TORO1
10252CS01-BCNET-VNCV1-CLGR2
10252CS66-BCNET-VCTR3-VNCV1
10355CS02-Compute_Canada-VCTR3-VNCV1-TORO1
10368CS01-PWAVE-STTL1-VNCV1
10370CS01-BCNET-VCTR3-VNCV1
10370CS02-BCNET-VCTR3-VNCV1
10370CS03-BCNET-VCTR3-VNCV1
10370CS04-BCNET-VCTR3-VNCV1
10902CS01-SAVI-VNCV1-TORO1