Ticket Details

Subject: Optical network between North Bend and Basque BC
Category: Outage
TicketID: 20220706-001
Start Time: 2022-07-06 04:16:35 EDT (2022-07-06 08:16:35 UTC)
End Time: ()


TICKET HISTORY:

=== Updated by: Jun Jian on 2022-08-23 12:07:08 EDT (2022-08-23 16:07:08 UTC) ===


=== Updated by: Richard Klinger on 2022-07-06 15:05:08 EDT (2022-07-06 19:05:08 UTC) ===

Amp card in North Bend has been reseated.  Services appear to have been restored.  We are holding the case open for 48 hour to monitor.

=== Updated by: Richard Klinger on 2022-07-06 08:06:15 EDT (2022-07-06 12:06:15 UTC) ===

The optical network between North Bend and Basque, BC is experiencing an outage started at the time noted above. The North Bend card is scheduled for replacement today and is likely the root cause.

 

The following network services are being affected:

VNCV1-CLGR2-02(200G)

VNCV1-KMLP2-03(BCNET 200G)

 

=== Created by: Richard Klinger on 2022-07-06 08:06:06 EDT (2022-07-06 12:06:06 UTC) ===

The optical network between North Bend and Basque, BC is experiencing an outage started at the time noted above. The North Bend card is scheduled for replacement today and is likely the root cause.

 

The following network services are being affected:

VNCV1-CLGR2-02(200G)

VNCV1-KMLP2-03(BCNET 200G)