Ticket Details

Subject: Managed Service Outage - Rogers nationwide outage
Category: Outage
TicketID: 20220708-001
Start Time: 2022-07-09 02:15:00 EDT (2022-07-09 06:15:00 UTC)
End Time: 2022-07-10 02:15:00 EDT (2022-07-10 06:15:00 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2022-10-05 08:28:09 EDT (2022-10-05 12:28:09 UTC) ===

Closed Ticket

=== Updated by: Richard Klinger on 2022-07-11 09:00:41 EDT (2022-07-11 13:00:41 UTC) ===

All services have been restored.  If still experiencing outage please contact noc@canarie.ca 

=== Created by: Richard Klinger on 2022-07-08 10:52:04 EDT (2022-07-08 14:52:04 UTC) ===

Please be advised that there is an unexpected outage with one of our vendors (Rogers) supplying last-mile connections.

The following services have been identified as potentially impacted by nationwide Rogers outage however most of the listed services are in the Toronto region:

Environment Canada  - National Water Research Institute
Environment Canada - National Laboratory for Hydrometeorology and Arctic (HAL)
PCO Borden
Environment Canada - National Laboratory for Nowcasting and Remote Sensing