Ticket Details

Subject: Fiber break between Victoria - Point Roberts
Category: Outage
TicketID: 20220714-003
Start Time: 2022-07-14 17:45:00 EDT (2022-07-14 21:45:00 UTC)
End Time: 2022-08-03 14:10:00 EDT (2022-08-03 18:10:00 UTC)


TICKET HISTORY:

=== Updated by: Jun Jian on 2022-08-23 12:01:34 EDT (2022-08-23 16:01:34 UTC) ===


=== Updated by: Jun Jian on 2022-08-03 14:11:18 EDT (2022-08-03 18:11:18 UTC) ===

The fiber has been restored and all the affected network services are back in service now.

=== Updated by: Joshua Muysson on 2022-07-18 13:49:36 EDT (2022-07-18 17:49:36 UTC) ===

Contacted the provider. There is a ship scheduled to perform maintenance on Wednesday.

=== Created by: Richard Klinger on 2022-07-14 18:04:57 EDT (2022-07-14 22:04:57 UTC) ===

Fiber break between Victoria and Point Roberts has taken down the services between Vancouver and Victoria.

The following service is down:

VCTR3-VNCV1-03(BCNET 200G)