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Ticket Details

Subject: Winnipeg - Chicago (Starlight) Outage
Category: Outage
TicketID: 20220720-001
Start Time: 2022-07-20 13:04:05 EDT (2022-07-20 17:04:05 UTC)
End Time: 2022-07-21 16:34:46 EDT (2022-07-21 20:34:46 UTC)


=== Updated by: Tao Zhang on 2022-07-21 21:16:17 EDT (2022-07-22 01:16:17 UTC) ===

The link has been up since  2022-07-21 16:34:46 EDT. Technician has left the site. No more outages are expected as regard to this fiber break. Closing ticket.

=== Updated by: Tao Zhang on 2022-07-21 14:44:45 EDT (2022-07-21 18:44:45 UTC) ===

Fiber vendor reported that installation of conduits and the majority of vaults has been completed. Crews are now pulling new fibre through. Some delay is expected before splicing begins as soil around the one vault has collapsed and is being relocated. No ETR is available at this moment.

=== Updated by: Tao Zhang on 2022-07-21 10:39:32 EDT (2022-07-21 14:39:32 UTC) ===

The technicians are on site working to resolve the issue. However the repair work has been delayed due to the excavation required to expose the damaged fibre. No ETR is currently available.

=== Updated by: Tao Zhang on 2022-07-20 16:28:31 EDT (2022-07-20 20:28:31 UTC) ===

Fiber vendor reported that there is a potential fibre cut in the Minneapolis region. Tech will be available on site at 17:30 pm EST. No ETR at this moment.

=== Created by: Tao Zhang on 2022-07-20 14:10:12 EDT (2022-07-20 18:10:12 UTC) ===

Winnipeg - Chicago link has been down since the noted start time. Circuit provider is being contacted for the reason of outage. 

The following peering and circuits were affected:

ESnet [Starlight] [AS293]
CERN [Starlight] [AS513]
Internet2 [Starlight] [AS11537]
STARTAP [Starlight] [AS10764]
MREN [Starlight] [AS22335]
ASGCNet [Starlight] [AS24167]
NASA-NISN [Starlight] [AS297]
KREONet2 [Starlight] [AS17579]
DREN [Starlight] [AS668]