Ticket Details

Subject: Calgary Router Upgrade
Category: Scheduled Maintenance
TicketID: 20220728-001
Start Time: 2022-08-11 07:00:00 EDT (2022-08-11 11:00:00 UTC)
End Time: 2022-08-11 09:00:00 EDT (2022-08-11 13:00:00 UTC)


TICKET HISTORY:

=== Updated by: Joshua Muysson on 2022-08-11 08:58:14 EDT (2022-08-11 12:58:14 UTC) ===

The upgrade of this device has been completed. Please reply to this email if there are any ongoing outages.

=== Updated by: Joshua Muysson on 2022-08-11 07:18:13 EDT (2022-08-11 11:18:13 UTC) ===

Upgrade process is starting. Expect a brief period of outage.

=== Updated by: Joshua Muysson on 2022-08-04 06:39:14 EDT (2022-08-04 10:39:14 UTC) ===

Rescheduling the upgrade to next week.

=== Updated by: Joshua Muysson on 2022-07-28 19:16:10 EDT (2022-07-28 23:16:10 UTC) ===

We will be performing router software upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through the router located in Calgary.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:

GigaPoP_AB
GigaPoP_YT
GigaPoP_NT
INTc_TekSavvy
INTc_HE
INTc_VERISIGN

Affected L2 Services:

10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC
10092CS01-GSN-CLGR2-MTRL2
10100CS01-StatCan-RDC
10100CS02-StatCan-RDC
10252CS01-BCNET-VNCV1-CLGR2
10252CS02-BCNET-SRRY1-CLGR2
10353CS03-CYBERA-EDMN1-CLGR2
10353CS10-CYBERA-EDMN1-CLGR2
10353CS11-CYBERA-EDMN1-CLGR2
10353CS12-CYBERA-EDMN1-CLGR2
10353CS09-CYBERA-EDMN1-CLGR2
10310CS55-CCS_piiot-CLGR-OTWA-HLFX-MTRL2

=== Created by: Joshua Muysson on 2022-07-28 19:15:55 EDT (2022-07-28 23:15:55 UTC) ===

We will be performing router software upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through the router located in Fredricton.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:

GigaPoP_AB
GigaPoP_YT
GigaPoP_NT
INTc_TekSavvy
INTc_HE
INTc_VERISIGN

Affected L2 Services:

10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC
10092CS01-GSN-CLGR2-MTRL2
10100CS01-StatCan-RDC
10100CS02-StatCan-RDC
10252CS01-BCNET-VNCV1-CLGR2
10252CS02-BCNET-SRRY1-CLGR2
10353CS03-CYBERA-EDMN1-CLGR2
10353CS10-CYBERA-EDMN1-CLGR2
10353CS11-CYBERA-EDMN1-CLGR2
10353CS12-CYBERA-EDMN1-CLGR2
10353CS09-CYBERA-EDMN1-CLGR2
10310CS55-CCS_piiot-CLGR-OTWA-HLFX-MTRL2