Subject:

Kamloops To Vernon Outage

Category:

Outage

TicketID:

20220819-001

Start Time:

2022-08-19 00:34:14 EDT (2022-08-19 04:34:14 UTC)

End Time:

2022-08-22 10:31:30 EDT (2022-08-22 14:31:30 UTC)

fiber was restored but the optical system was in “Automatic Shut Down” mode. Cold restart the amplifier cards at Kamloops and Vernon restored the network services. 

The provider has been contacted. They are investigating.

The connection between Kamloops and Vernon has gone down. We are contacting the provider to address this.