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Ticket Details

Subject:
Emergency Card Restart: Optical network Golden - Lake Louise
Category:
Outage
TicketID:
20220830-002
Start Time:
2022-08-31 06:00:00 EDT (2022-08-31 10:00:00 UTC)
End Time:
2022-08-31 07:00:00 EDT (2022-08-31 11:00:00 UTC)

Ticket History

Updated by: Richard Klinger on 2022-10-05 08:29:15 EDT (2022-10-05 12:29:15 UTC)

Closed Ticket

Updated by: Richard Klinger on 2022-08-31 06:06:14 EDT (2022-08-31 10:06:14 UTC)

Emergency card restart concluded. No further service disruptions expected as part of this work. If your service has not returned to normal operation please contact noc@canarie.ca

Created by: Richard Klinger on 2022-08-30 12:39:51 EDT (2022-08-30 16:39:51 UTC)

The optical network will be down between Golden and Lake Louise, BC during emergency card restart.

The following network services are being affected:

KMLP2-CLGR2-01(BCNET 200G)