Ticket Details

Subject: Toronto Hardware Outage
Category: Outage
TicketID: 20221010-001
Start Time: 2022-10-10 07:23:00 EDT (2022-10-10 11:23:00 UTC)
End Time: 2022-10-10 09:29:15 EDT (2022-10-10 13:29:15 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2022-11-02 12:54:33 EDT (2022-11-02 16:54:33 UTC) ===

Closed Ticket

=== Created by: Richard Klinger on 2022-10-10 09:33:08 EDT (2022-10-10 13:33:08 UTC) ===

Toronto CANARIE router had a hung card that cause outage.  Card has been restarted and appears to have restored services.  NOC will continue to monitor.

Impacted peering with CANARIE (AS6509):

ALIBABA
STARTAP
ASGCNet
KREONet
DREN
CERN
NASA-NISN
ESNET
MREN
Internet2