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Ticket Details

Subject:
Halifax - St.Johns Outage
Category:
Outage
TicketID:
20221215-001
Start Time:
2022-12-15 05:24:21 EST (2022-12-15 10:24:21 UTC)
End Time:
2022-12-15 15:48:53 EST (2022-12-15 20:48:53 UTC)

Ticket History

Updated by: Richard Klinger on 2023-01-24 17:43:20 EST (2023-01-24 22:43:20 UTC)

Closed

Updated by: Jun Jian on 2022-12-15 22:43:07 EST (2022-12-16 03:43:07 UTC)

The circuit was restored at 15:48:53 EST. 

Updated by: Jun Jian on 2022-12-15 07:49:10 EST (2022-12-15 12:49:10 UTC)

The outage was caused by a fiber break on the eastern shore of Nova Scotia near Guysborough.The provider is arranging for contractors to repair. ETR is not available currently.

Created by: Jun Jian on 2022-12-15 07:40:00 EST (2022-12-15 12:40:00 UTC)

At the listed time, the span between Halifax and St. Johns went down. All impacted services have been rerouted.

Contacting provider to address the issue.