Contextual help, where available, is identified by the following marker:
For CANARIE Network Services Portal technical support, please contact CANARIE at noc@canarie.ca.
Warning!
We have detected your browser could not download one or more fonts for this site.This will result in a degraded user experience. Please check your browser settings and enable 'Font download'.
Ticket Details
Subject: Calgary to Gleichen High Span Loss
Category:
Outage
TicketID: 20230106-001
Start Time:
2023-01-05 15:58:57 EST
(2023-01-05 20:58:57 UTC)
End Time:
2023-01-06 03:43:05 EST
(2023-01-06 08:43:05 UTC)
TICKET HISTORY:
===
Updated by:
Richard Klinger
on
2023-01-24 17:44:10 EST
(2023-01-24 22:44:10 UTC)
===
Closed
===
Created by:
Joshua Muysson
on
2023-01-05 22:16:29 EST
(2023-01-06 03:16:29 UTC)
===
We are experiencing an outage originating from high span loss. The provider has been contacted, and all traffic during this time has been rerouted.