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Ticket Details

Subject: Fredericton Router Instability
Category: Scheduled Maintenance
TicketID: 20230204-001
Start Time: 2023-02-03 07:53:55 EST (2023-02-03 12:53:55 UTC)
End Time: 2023-02-05 15:11:35 EST (2023-02-05 20:11:35 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2023-02-07 13:18:06 EST (2023-02-07 18:18:06 UTC) ===


=== Updated by: Richard Klinger on 2023-02-05 08:52:11 EST (2023-02-05 13:52:11 UTC) ===

Fredericton circuits stabilized overnight as local wind / cold conditions improved.  Circuit paths have been normalized.


=== Updated by: Richard Klinger on 2023-02-04 15:49:10 EST (2023-02-04 20:49:10 UTC) ===

Proper function of the Fredericton router hardware has been validated by vendor.  Paths exhibiting the majority of instability have been deactivated however the remaining circuits are also experiencing degradation, but to a lessener degree.  Extreme weather conditions a suspected to be a contributing factor and we are continuing to monitor.


=== Created by: Richard Klinger on 2023-02-03 23:05:17 EST (2023-02-04 04:05:17 UTC) ===

CANARIE router in UNB, Fredericton has been experiencing degraded service due to multiple interfaces flapping. We are investigating root cause.

Affected L2 Circuits: 
  10029CS07-SSC-MTRL2-FRDN1-AAFC  
  10030CS06-NRC-MTRL2-FRDN1 
  10092CS02-GSN-MTRL2-FRDN1  
  10100CS04-RDC-MTRL2-FRDN1
  10294CS02-DMNB-HLFX1-FRDN1