Contextual help, where available, is identified by the following marker:
For CANARIE Network Services Portal technical support, please contact CANARIE at noc@canarie.ca.
Warning!
We have detected your browser could not download one or more fonts for this site.This will result in a degraded user experience. Please check your browser settings and enable 'Font download'.
Ticket Details
Subject: Seattle - Surrey (100G down)
Category:
Outage
TicketID: 20230222-001
Start Time:
2023-02-22 11:57:21 EST
(2023-02-22 16:57:21 UTC)
End Time:
2023-02-23 02:03:11 EST
(2023-02-23 07:03:11 UTC)
TICKET HISTORY:
===
Updated by:
Richard Klinger
on
2023-02-23 08:15:45 EST
(2023-02-23 13:15:45 UTC)
===
Services Restored, closing ticket.
===
Created by:
Richard Klinger
on
2023-02-22 13:21:17 EST
(2023-02-22 18:21:17 UTC)
===
We have good light coming in from carrier equipment at both ends of this circuit. Service provider is investigating RFO.