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Ticket Details

Subject:
Halifax to St. John's is down
Category:
Outage
TicketID:
20230331-001
Start Time:
2023-03-31 03:52:07 EDT (2023-03-31 07:52:07 UTC)
End Time:
2023-03-31 18:37:23 EDT (2023-03-31 22:37:23 UTC)

Ticket History

Updated by: Richard Klinger on 2023-05-01 10:29:57 EDT (2023-05-01 14:29:57 UTC)

Closed Ticket

Updated by: Joshua Muysson on 2023-03-31 16:15:18 EDT (2023-03-31 20:15:18 UTC)

The provider has been contacted for a status update. The damage was extensive and is actively being worked on by techs on site. ETR has been provided as within the hour.

Created by: Joshua Muysson on 2023-03-31 08:38:04 EDT (2023-03-31 12:38:04 UTC)

At the listed time an outage between Halifax and St. John's began. The provider has been contacted and they have identified a fibre break located in Newfoundland. They have provided an ETR of within a few hours from the time of contact.

All impacted traffic has been rerouted in the meantime.