Ticket Details

Subject: Toronto - Chicago (Starlight) Outage
Category: Outage
TicketID: 20230404-001
Start Time: 2023-04-04 14:01:30 EDT (2023-04-04 18:01:30 UTC)
End Time: 2023-04-04 14:01:42 EDT (2023-04-04 18:01:42 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2023-05-01 10:32:13 EDT (2023-05-01 14:32:13 UTC) ===

Closed Ticket

=== Created by: Richard Klinger on 2023-04-04 14:36:25 EDT (2023-04-04 18:36:25 UTC) ===

Scheduled Site work in Chicago cleared equipment issue and was not service affecting however in order to reoptimize a restart of control card in Boston (which also should not be service affecting) caused an unexpected outage.  The system has been reoptimized and we do not expect further outages.

Affected BGP peering to CANARIE Toronto:
ESnet (Starlight, AS293)
CERN (Starlight, AS513)
Internet2 (Starlight, AS11537)
STARTAP (Starlight, AS10764)
MREN (Starlight, AS22335)
ASGCNet (Starlight, AS24167)
NASA-NISN (Starlight, AS297)
KREONet2 (Starlight, 17579)
DREN (Starlight, AS668)


Affected Services:
10354CS01-ICAIR_SDX_Starlight_Netherlight-TORO1-MTRL2
10111CS01-KISTI_CERN-TORO1-MTRL2