Ticket Details

Subject: Toronto - New York MANLAN Down
Category: Outage
TicketID: 20230612-001
Start Time: 2023-06-12 13:13:06 EDT (2023-06-12 17:13:06 UTC)
End Time: 2023-06-13 02:34:01 EDT (2023-06-13 06:34:01 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2023-08-23 10:07:30 EDT (2023-08-23 14:07:30 UTC) ===

Closed ticket

=== Updated by: Tao Zhang on 2023-06-13 10:11:28 EDT (2023-06-13 14:11:28 UTC) ===

The provider had rolled the services to spare fibers and the link has been up since 2023-06-13 02:34:01 EDT. 

=== Updated by: Tao Zhang on 2023-06-13 10:11:27 EDT (2023-06-13 14:11:27 UTC) ===

The provider had rolled the services to spare fibers and the link has been up since 2023-06-13 02:34:01 EDT. 

=== Updated by: Tao Zhang on 2023-06-12 14:29:42 EDT (2023-06-12 18:29:42 UTC) ===

The circuit provider is observing a possible fiber cut between Morristown NJ and New York NY, which could be the reason for this outage. They are dispatching a technician to OTDR the fiber and will provide the ETA once available.

=== Created by: Tao Zhang on 2023-06-12 13:33:00 EDT (2023-06-12 17:33:00 UTC) ===

The Toronto - New York circuit experienced an outage.  Circuit provider is being contacted for RFO.

 
The following network services will be affected:
Internet2 (MANLAN, AS11537)
NORDUnet (MANLAN, AS2603)
ANKABUT (MANLAN, UAE NREN, AS47862)
Geant (MANLAN, AS20965)
UBUNTUNET (MANLAN, AS36944)
NYSERNet (MANLAN, AS3754)
SINET (MANLAN, AS2907)
ESnet (MANLAN, AS293)
RedCLARA (MANLAN-Awave-Miami, AS27750)
AMPATH (MANLAN-AWave-Miami, AS20080)
CaribNET (MANLAN, CKLN, AS54308, IPv4)
CaribNET (MANLAN, CKLN, AS54308, IPv6)
QNREN (MANLAN, WIX-GEANTOPEN-NetherLight-QNREN, AS62402)
LHCONE (MANLAN, KIAE, AS57484)
Qatar (MANLAN, Qatar Foundation, AS29384)
LHCONE (MANLAN, GEANT, AS20965)
GEANT (MANLAN,  AS20965)

10228CS04-SFU-VNCV1-TORO1 (LHCOPN via MANLAN)