Ticket Details

Subject: Toronto - New York MANLAN Down
Category: Outage
TicketID: 20230619-001
Start Time: 2023-06-18 17:38:24 EDT (2023-06-18 21:38:24 UTC)
End Time: 2023-06-18 21:07:59 EDT (2023-06-19 01:07:59 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2023-08-23 10:08:10 EDT (2023-08-23 14:08:10 UTC) ===

Closed ticket

=== Updated by: Jun Jian on 2023-06-18 22:45:15 EDT (2023-06-19 02:45:15 UTC) ===

The fiber issue has been solved and the 100G circuit is restored. all affected network services are also restored and back in service. 

=== Created by: Jun Jian on 2023-06-18 21:06:16 EDT (2023-06-19 01:06:16 UTC) ===

The Toronto - New York(MANLAN) 100G circuit is experiencing an outage.  Fiber cut is suspected and the carrier provider has dispatched technicians to the site to perform fiber test. Update will be sent out as soon as the info is available.

 
The following network services is being affected:
Internet2 (MANLAN, AS11537)
NORDUnet (MANLAN, AS2603)
ANKABUT (MANLAN, UAE NREN, AS47862)
Geant (MANLAN, AS20965)
UBUNTUNET (MANLAN, AS36944)
NYSERNet (MANLAN, AS3754)
SINET (MANLAN, AS2907)
ESnet (MANLAN, AS293)
RedCLARA (MANLAN-Awave-Miami, AS27750)
AMPATH (MANLAN-AWave-Miami, AS20080)
CaribNET (MANLAN, CKLN, AS54308, IPv4)
CaribNET (MANLAN, CKLN, AS54308, IPv6)
QNREN (MANLAN, WIX-GEANTOPEN-NetherLight-QNREN, AS62402)
LHCONE (MANLAN, KIAE, AS57484)
Qatar (MANLAN, Qatar Foundation, AS29384)
LHCONE (MANLAN, GEANT, AS20965)
GEANT (MANLAN,  AS20965)

10228CS04-SFU-VNCV1-TORO1 (LHCOPN via MANLAN)