Ticket Details

Subject: Surrey Router Upgrade
Category: Scheduled Maintenance
TicketID: 20230803-001
Start Time: 2023-08-10 09:00:00 EDT (2023-08-10 13:00:00 UTC)
End Time: 2023-08-10 11:00:00 EDT (2023-08-10 15:00:00 UTC)


TICKET HISTORY:

=== Updated by: Tao Zhang on 2023-08-10 11:49:19 EDT (2023-08-10 15:49:19 UTC) ===

The work in Surrey has been successfully completed, with a 1-hour monitoring period showing no issues. If you happen to notice any routing abnormalities, kindly inform us by sending a note to noc@canarie.ca.

=== Created by: Tao Zhang on 2023-08-03 16:40:02 EDT (2023-08-03 20:40:02 UTC) ===

We will be replacing our router in Surrey BC at the listed time window which will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through the router.

The following BGP peering services with AS6509 will be affected and unavailable for up to 2 hours:

GigaPoP BC (Surrey peering)

The following L2 circuits will be affected:

10252CS02-BCNET-SRRY1-CLGR2 
10252CS03-BCNET-SRRY1-EDMN1 
10252CS67-BCNET-VCTR3-SRRY1 

We will provide another notification just prior to the scheduled maintenance window.