Ticket Details

Subject: IEP-107, NRC 435 Ellice Winnipeg
Category: Outage
TicketID: 20230810-001
Start Time: 2023-08-10 11:09:19 EDT (2023-08-10 15:09:19 UTC)
End Time: 2023-08-10 12:06:43 EDT (2023-08-10 16:06:43 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2023-08-23 10:13:05 EDT (2023-08-23 14:13:05 UTC) ===

Ticket Closed

=== Updated by: Richard Klinger on 2023-08-10 13:19:36 EDT (2023-08-10 17:19:36 UTC) ===

Services have been restored.  RFO is unknown however contacts have informed multiple downtown Winnipeg services were disrupted during the same time window.

=== Created by: Richard Klinger on 2023-08-10 11:46:30 EDT (2023-08-10 15:46:30 UTC) ===

Connection between NRC located at 435 Ellice Winnipeg and Canarie is currently down.  The Canarie equipment has no incoming light which may indicate a fiber break. We will reach out to fiber provider for troubleshooting.

Please respond to noc@canarie.ca if this is part of known site work at NRC.