Ticket Details

Subject: Vancouver Router Upgrade
Category: Scheduled Maintenance
TicketID: 20230814-001
Start Time: 2023-08-20 09:00:00 EDT (2023-08-20 13:00:00 UTC)
End Time: 2023-08-20 14:00:00 EDT (2023-08-20 18:00:00 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2023-08-24 10:01:53 EDT (2023-08-24 14:01:53 UTC) ===

Ticket Closed.

=== Updated by: Richard Klinger on 2023-08-20 14:45:04 EDT (2023-08-20 18:45:04 UTC) ===

Router migration and validation has been completed.  There may have been an additional delay for your circuits to re-establish protocol connections as we discovered an MTU issue that has been corrected.  

If experiencing ongoing service outage please reach out to noc@canarie.ca 

=== Updated by: Richard Klinger on 2023-08-20 12:16:03 EDT (2023-08-20 16:16:03 UTC) ===

The physical migrations have been completed.  Majority of services have been restored.

We are continuing validation work and therefore extending the service window an additional 2 hours.

=== Created by: Richard Klinger on 2023-08-14 10:12:15 EDT (2023-08-14 14:12:15 UTC) ===

We will be performing router equipment upgrade at the listed time window that will impact all layer 2 VPN, layer 3 VPN, and IP services.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:

GigaPoP_GCSN
GigaPoP_BCNet

Impacted L2 Services:
10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN
10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN
10029CS04-SSC-DFO_HLFX1
10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC
10029CS08-SSC-VNCV1-VNCV1-AAFC
10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS10-SSC-AAFC_SASK1
10029CS11-SSC-HealthCanada_OTWA3
10029CS12-SSC-DRDC_TORO1
10029CS13-SSC-AAFC_MTRL2
10029CS14-SSC-AAFC_MTRL2
10029CS15-SSC-VCTR3-VNCV1_NRC
10029CS16-SSC-VNCV1-VNCV1-CFIA
10030CS11-NRC-VCTR3-KLWN1
10030CS14-NRC-VCTR3-VNCV2
10100CS01-StatCan-RDC
10100CS02-StatCan-RDC
10100CS11-RDC-VNCV1-VCTR2
10100CS13-RDC-VNCV2-VNCV1
10108CS06-ECONET-VNCV1-MTRL2
10228CS03-SFU-VNCV1-MTRL2
10228CS04-SFU-VNCV1-TORO1
10252CS01-BCNET-VNCV1-CLGR2
10252CS66-BCNET-VCTR3-VNCV1
10355CS02-Compute_Canada-VCTR3-VNCV1-TORO1
10368CS01-PWAVE-STTL1-VNCV1
10370CS01-BCNET-VCTR3-VNCV1
10370CS02-BCNET-VCTR3-VNCV1
10370CS03-BCNET-VCTR3-VNCV1
10370CS04-BCNET-VCTR3-VNCV1
10902CS01-SAVI-VNCV1-TORO1