Subject:

Content Delivery Service Disruption

Category:

Outage

TicketID:

20230822-001

Start Time:

2023-08-22 06:45:00 EDT (2023-08-22 10:45:00 UTC)

End Time:

2023-08-22 08:30:00 EDT (2023-08-22 12:30:00 UTC)

During work to migrate peering sessions we had reports of unexpected disruption to the Content Delivery Services and it was confirmed that traffic was not passing our validation checks.

A policy error was discovered and corrected which resulted in validation passing and we believe all services are operating correctly.

If experiencing ongoing service outage please reach out to noc@canarie.ca