Subject:

Vancouver GCSN/SSC link down

Category:

Outage

TicketID:

20231127-001

Start Time:

2023-11-27 09:00:00 EST (2023-11-27 14:00:00 UTC)

End Time:

2023-11-27 14:00:00 EST (2023-11-27 19:00:00 UTC)

The links went up after reseating the Mellanox adapters. Services restored. Closing ticket.

The 10G Mellanox adpaters didn't come back after the router reboot, which caused the GCSN 10G links down on the Vancouver router. Router vendor has been engaged for the troubleshooting.

More updates to come.