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Ticket Details
Subject: Charlottetown - St. John’s backup path outage
Category:
Outage
TicketID: 20231219-001
Start Time:
2023-12-19 05:40:00 EST
(2023-12-19 10:40:00 UTC)
End Time:
2023-12-19 18:41:00 EST
(2023-12-19 23:41:00 UTC)
TICKET HISTORY:
===
Updated by:
Andrew Lytvynov
on
2023-12-19 20:20:56 EST
(2023-12-20 01:20:56 UTC)
===
Backup fibre was restored by circuit provider.
===
Updated by:
Andrew Lytvynov
on
2023-12-19 12:54:08 EST
(2023-12-19 17:54:08 UTC)
===
The circuit provider is experiencing an outage between Blue Mills, NS, and North Sydney, NS. Technicians have been dispatched to investigate the cause and resolve the issue.
===
Created by:
Andrew Lytvynov
on
2023-12-19 12:17:31 EST
(2023-12-19 17:17:31 UTC)
===
We are observing a backup path outage between Charlottetown and St. John's. The circuit provider has been notified, and an RFO (Reason for Outage) will be provided in upcoming updates.
