Ticket Details

Subject: Toronto-New York MANLAN 100G
Category: Outage
TicketID: 20240105-001
Start Time: 2024-01-05 12:47:23 EST (2024-01-05 17:47:23 UTC)
End Time: 2024-01-06 02:20:59 EST (2024-01-06 07:20:59 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2024-01-06 08:40:14 EST (2024-01-06 13:40:14 UTC) ===

Fiber repair was completed overnight and services restored.  

Closing ticket.

=== Updated by: Richard Klinger on 2024-01-05 21:15:28 EST (2024-01-06 02:15:28 UTC) ===

Fiber crew has shot the fiber and is waiting at break location for rail site access.  Repairs should be underway shortly.

=== Updated by: Richard Klinger on 2024-01-05 14:25:57 EST (2024-01-05 19:25:57 UTC) ===

Service provider has identified an issue with suspect a fiber cut and is taking appropriate steps to resolve.

=== Created by: Richard Klinger on 2024-01-05 13:50:44 EST (2024-01-05 18:50:44 UTC) ===

The 100G circuit between TORONRO-New York is currently down and service provider has acknowledged and is investigating.

 

The following network services are affected:

Backbone TORO1-MTRL2 [via MANLAN] [RnE]

BGP peering: 
EXTPeer Internet2 [MANLAN] [AS11537]
EXTPeer NORDUnet [MANLAN] [AS2603]
EXTPeer ANKABUT [MANLAN] [AS47862] (UAE NREN)
EXTPeer GEANT [MANLAN] [AS20965]
EXTPeer UBUNTUNET [MANLAN] [AS36944]
EXTPeer NYSERNet [MANLAN] [AS3754]
EXTPeer SINET [MANLAN] [AS2907]
EXTPeer ESnet [MANLAN] [AS293]
EXTPeer RedCLARA [MANLAN-Awave-Miami] [AS27750]
EXTPeer AMPATH [MANLAN-AWave-Miami] [AS20080]
EXTPeer CaribNET [MANLAN] [AS54308] (CKLN, IPv4)
EXTPeer CaribNET [MANLAN] [AS54308] (CLKN, IPv6)
EXTPeer TENET [MANLAN] [AS2018]
EXTPeer LHCONE [MANLAN] [AS20965] (GEANT)
EXTPeer GEANT [MANLAN] [AS20965]

Layer2 service:
10228CS04-SFU-VNCV1-TORO1 (LHCOPN via MANLAN)