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Ticket Details

Subject: Charlottetown - St. John’s backup path outage
Category: Outage
TicketID: 20240229-002
Start Time: 2024-02-29 12:40:00 EST (2024-02-29 17:40:00 UTC)
End Time: 2024-03-01 02:10:00 EST (2024-03-01 07:10:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2024-03-04 10:37:57 EST (2024-03-04 15:37:57 UTC) ===

Exact time of connectivity restoration updated.


=== Updated by: Andrew Lytvynov on 2024-03-01 10:12:01 EST (2024-03-01 15:12:01 UTC) ===

The optical line has been repaired, and connectivity between Charlottetown and St. John’s is restored.


=== Updated by: Andrew Lytvynov on 2024-02-29 21:35:32 EST (2024-03-01 02:35:32 UTC) ===

Circuit provider reported an optical fibre break along the path. The approximate repair start time is 2024-03-01 at 9 a.m. EST.


=== Created by: Andrew Lytvynov on 2024-02-29 18:52:58 EST (2024-02-29 23:52:58 UTC) ===

We are observing a backup path outage between Charlottetown and St. John's. The circuit provider has been notified, and an RFO (Reason for Outage) will be provided in upcoming updates.