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Ticket Details

Subject:
Charlottetown - St. John’s backup path outage
Category:
Outage
TicketID:
20240229-002
Start Time:
2024-02-29 12:40:00 EST (2024-02-29 17:40:00 UTC)
End Time:
2024-03-01 02:10:00 EST (2024-03-01 07:10:00 UTC)

Ticket History

Updated by: Andrew Lytvynov on 2024-03-04 10:37:57 EST (2024-03-04 15:37:57 UTC)

Exact time of connectivity restoration updated.

Updated by: Andrew Lytvynov on 2024-03-01 10:12:01 EST (2024-03-01 15:12:01 UTC)

The optical line has been repaired, and connectivity between Charlottetown and St. John’s is restored.

Updated by: Andrew Lytvynov on 2024-02-29 21:35:32 EST (2024-03-01 02:35:32 UTC)

Circuit provider reported an optical fibre break along the path. The approximate repair start time is 2024-03-01 at 9 a.m. EST.

Created by: Andrew Lytvynov on 2024-02-29 18:52:58 EST (2024-02-29 23:52:58 UTC)

We are observing a backup path outage between Charlottetown and St. John's. The circuit provider has been notified, and an RFO (Reason for Outage) will be provided in upcoming updates.