Subject:

Toronto-New York MANLAN 100G

Category:

Outage

TicketID:

20240414-001

Start Time:

2024-04-13 15:03:07 EDT (2024-04-13 19:03:07 UTC)

End Time:

2024-04-15 20:26:00 EDT (2024-04-16 00:26:00 UTC)

closing ticket

The circuit provider's OSP team is currently working in Hamilton, Canada, to resolve circuits that are still down due to a fiber issue on the Canadian side. Despite efforts, connectivity remains disrupted because of a fiber cut on the US side. The circuit provider's US team is addressing the outage, and further updates will follow.

The provider has located the fibre cut  in Hamilton, ON. The provider Outside Plant group will send a crew to look at it. No ETA for now.

The 100G circuit between Toronto-New York is currently down and the service provider is seeing a fibre facility down between Toronto and Buffalo. The provider has sent techs out in Toronto to investigate the fiber.  more updates to come.
 

The following network services are affected:

BGP peering: 
EXTPeer Internet2 [MANLAN] [AS11537]
EXTPeer NORDUnet [MANLAN] [AS2603]
EXTPeer ANKABUT [MANLAN] [AS47862] (UAE NREN)
EXTPeer GEANT [MANLAN] [AS20965]
EXTPeer UBUNTUNET [MANLAN] [AS36944]
EXTPeer NYSERNet [MANLAN] [AS3754]
EXTPeer SINET [MANLAN] [AS2907]
EXTPeer ESnet [MANLAN] [AS293]
EXTPeer RedCLARA [MANLAN-Awave-Miami] [AS27750]
EXTPeer AMPATH [MANLAN-AWave-Miami] [AS20080]
EXTPeer CaribNET [MANLAN] [AS54308] (CKLN, IPv4)
EXTPeer CaribNET [MANLAN] [AS54308] (CLKN, IPv6)
EXTPeer TENET [MANLAN] [AS2018]
EXTPeer LHCONE [MANLAN] [AS20965] (GEANT)
EXTPeer GEANT [MANLAN] [AS20965]

Layer2 service:
10228CS04-SFU-VNCV1-TORO1 (LHCOPN via MANLAN)