Ticket Details

Subject: Haifax to St. Johns Outage
Category: Outage
TicketID: 20240514-001
Start Time: 2024-05-13 21:39:00 EDT (2024-05-14 01:39:00 UTC)
End Time: 2024-05-14 16:26:00 EDT (2024-05-14 20:26:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2024-05-15 09:23:22 EDT (2024-05-15 13:23:22 UTC) ===

Fibre provider was able to move services off a broken subsea pair onto a working link. All services are restored. Ticket closed.

=== Updated by: Andrew Lytvynov on 2024-05-14 20:13:11 EDT (2024-05-15 00:13:11 UTC) ===

Outage has been resolved. RFO is unavailable at this moment.

=== Created by: Andrew Lytvynov on 2024-05-13 22:21:20 EDT (2024-05-14 02:21:20 UTC) ===

An outage between Halifax and St. John's has been recorded. The provider has been notified and a RFO will be provided shortly.

Services should not be impacted as traffic is currently being rerouted.