Ticket Details

Subject: Optical network Chicgo Fiber
Category: Outage
TicketID: 20240517-002
Start Time: 2024-05-17 02:16:53 EDT (2024-05-17 06:16:53 UTC)
End Time: 2024-05-17 14:58:48 EDT (2024-05-17 18:58:48 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2024-05-22 13:48:09 EDT (2024-05-22 17:48:09 UTC) ===

Service was restored after on site team re-seated fiber. Ticket closed.

=== Created by: Jun Jian on 2024-05-17 07:05:59 EDT (2024-05-17 11:05:59 UTC) ===

Suspected fiber break is affecting the circuits to Starlight Chicago.  No ETR is currently known but fiber provider has been engaged.

The following wavelength services affected:

CHCG1-MTRL2-01
CHCG1-OTWA3-01
CHCG1-OTWA3-02
CHCG1-TORO1-05
WNDR1-TORO1-01

The following BGP peering affected:

ESnet [Starlight] [AS293]
CERN [Starlight] [AS513]
Internet2 [Starlight] [AS11537]
STARTAP [Starlight] [AS10764]
MREN [Starlight] [AS22335]
ASGCNet [Starlight] [AS24167]
NASA-NISN [Starlight] [AS297]
KREONet2 [Starlight] [AS17579]
DREN [Starlight] [AS668]

the following L2 service affected:

10354CS01-ICAIR_SDX_Starlight_Netherlight-TORO1-MTRL2
11903CS01-CyberaOpenStack-EDMN1-CHCG1
10111CS01-KISTI_CERN-TORO1-MTRL2
10903CS01-KIAE-CHCG1-AMST1
91501CS01-TU_Darmstadt-AMST1-CHCG1-MAKI
opennsa-AMST1-CHCG1-1730-1730
opennsa-AMST1-CHCG1-1769-1769
opennsa-icair-ANA1-1788-2007
opennsa-SCDTN-icair-1135-1793
opennsa-icair-ANA1-1795-1156
10362CS01-GLIF-CHCG1-MTRL2-DTN_Starlight_Netherlight
92048CS00-SURFNET-CHCG1-AMST1-TNO_KISIT
92049CS00-SURFNET-CHCG1-AMST1-TNO_KISIT
93011CS01-GEANT-CHCG1-AMST1