Ticket Details

Subject:
Charlottetown Router Upgrade
Category:
Scheduled Maintenance
TicketID:
20240529-002
Start Time:
2024-06-06 16:00:00 EDT (2024-06-06 20:00:00 UTC)
End Time:
2024-06-06 20:00:00 EDT (2024-06-07 00:00:00 UTC)

Ticket History

Updated by: Richard Klinger on 2024-06-11 22:27:24 EDT (2024-06-12 02:27:24 UTC)

Closing ticket

Updated by: Joshua Muysson on 2024-06-06 18:15:29 EDT (2024-06-06 22:15:29 UTC)

The upgrade has been completed and all services have been restored.

If you're continuing to experience service issue, please inform us as soon as possible.

Thank you for your patience.

Created by: Richard Klinger on 2024-05-29 19:35:49 EDT (2024-05-29 23:35:49 UTC)

We will be performing router upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through the router located in Charlottetown.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:

GigaPoP_PEI

Affected L2 Services:

10030CS41-NRC-MTRL2-CHTN1
10369CS01-ECN-MCTN1-CHTN1