Ticket Details

Subject: Charlottetown Router Upgrade
Category: Scheduled Maintenance
TicketID: 20240529-002
Start Time: 2024-06-06 16:00:00 EDT (2024-06-06 20:00:00 UTC)
End Time: 2024-06-06 20:00:00 EDT (2024-06-07 00:00:00 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2024-06-11 22:27:24 EDT (2024-06-12 02:27:24 UTC) ===

Closing ticket

=== Updated by: Joshua Muysson on 2024-06-06 18:15:29 EDT (2024-06-06 22:15:29 UTC) ===

The upgrade has been completed and all services have been restored.

If you're continuing to experience service issue, please inform us as soon as possible.

Thank you for your patience.

=== Created by: Richard Klinger on 2024-05-29 19:35:49 EDT (2024-05-29 23:35:49 UTC) ===

We will be performing router upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through the router located in Charlottetown.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 2 hours:

GigaPoP_PEI

Affected L2 Services:

10030CS41-NRC-MTRL2-CHTN1
10369CS01-ECN-MCTN1-CHTN1