Ticket Details

Subject: Calgary - Kamloops maintenance
Category: Outage
TicketID: 20240605-001
Start Time: 2024-06-05 14:39:27 EDT (2024-06-05 18:39:27 UTC)
End Time: 2024-06-05 14:52:01 EDT (2024-06-05 18:52:01 UTC)


TICKET HISTORY:

=== Updated by: Tao Zhang on 2024-07-22 12:28:30 EDT (2024-07-22 16:28:30 UTC) ===


=== Updated by: Jun Jian on 2024-06-05 15:02:59 EDT (2024-06-05 19:02:59 UTC) ===

The software issue on CLGR2RLS1 has been solved. The optical network returned back into service. No further outage will be expected. 

=== Created by: Jun Jian on 2024-06-05 14:51:12 EDT (2024-06-05 18:51:12 UTC) ===

The optical network between Calgary-Vancouver is experiencing an outage due to software failure. CANAIRE NOC operators are working on the node CLGR2RLS1 to solve the issue. Network traffic is re-routed automatically.

Potentially affected network services:

VNCV1-CLGR2-06(BCNET 200G)